Delivery Policy
Delivery Coverage
We deliver to all regions within Kenya. Delivery applies to our entire catalogue of products.
Order Cut-Off Time
Orders placed by 20:00 (GMT+03:00, East Africa Time – Nairobi) are processed the same business day. Orders placed after this time are processed the next business day.
Handling Time
The handling time for all orders in days is 0–1 business days (Monday to Saturday).
Transit Time
The transit time in days is 0–3 business days (Monday to Saturday) depending on your location.
Total Delivery Time
The estimated delivery time based on customer locations0–4 business days
Currency
All delivery terms are based on Kenyan Shillings (KES).
Delivery Cost
Delivery is free of charge for all orders.
No additional fees based on weight, size, quantity, or location
No minimum or maximum order value required for free shipping
📞 Contact Us
Call: +254 795 627 150
WhatsApp: +254 795 627 150
Email: info@royalshop.co.ke
Royal Shop, Shop E7, 6th Floor, London Beauty Building,
Taveta Road,
Nairobi, Nairobi County, Kenya